Food Processing Systems

Service & Support

Samey ehf

Samey have cooperated with Traust Know-how Ltd as a subcontractors for over 10 years as the main supplier of the electrical parts and controls.

Software

In case of breakdown of computers, software failure or interrupts in running our machinery contact our software engineers.   Many of our customers have the machinery connected to ethernet and that makes all analyses simple.  Service and repair can be done via ethernet without the service visit or local computer service or electrician can solve the problem with our help.

Please call our office:  +354 567 4670 or by e-mail:   software@traust.is

 

Spare Parts

All spare parts are stocked at our facilities in Iceland.  Spare parts are delivered daily to all main locally or worldwide forwarding companies. When ordering spare parts it important to note down the serial no. of the machine and send with order.  The serial no is attached to the machine normally on vertical surface on the machine.  It is four digit no. All other important information will speed up delivery and service as name of the part, producer,  type serial no., or simply picture if part is old and with out marks.  

Telephone:  +354 5674670

Consultancy

 

Traust Know-How Ltd. is a full machine consultant provider in the food industry for successful results in food processing.     We principal focus on all arias, such designing turnkey factories, new individual machines and systems,  improve existing production and efficiency and productivity.   Our long experience and know-how manufacturing and designing of plants and machinery ensure best solution for our customers.

Please contact our office for further information and consultancy.

 

Telephone:  +354 5674670

Maintenance

 

Important part of daily routine is to check the condition of machines and systems.  Thoroughly cleaning of machines is important part of secure longer lifetime and better condition of machinery.    All our machines are delivered with manuals containing all necessary instruction regarding maintenance such as part list and specifications, cleaning instruction and electrical drawings.  If any information is missing or the manual is lost please call our office for support.

Telephone:  +354 5674670

Email:   traust@traust.is